Policies & Procedures

Minimums

We must reach a minimum number of attendees in order for us to be able to go forward with any class. If we do not meet our minimum we will advise students at least three weeks in advance of the class via email and/or by the phone number provided at registration. We accept no responsibility for the costs associated with a class cancellation. Also, see the terms of the Cancellation Policy for Classes.

Pricing

Advertised pricing is subject to change. Live class size is limited and may fill up. Please register as soon as you can to guarantee a spot. All courses, whether live or virtual, require payment in full to reserve your space. Payments must be made by credit card through our online registration system. If you are unable to pay by credit card, please call your instructor to discuss other options. All returned checks will be subject to a $25.00 fee. An administrative fee of $25.00 will be retained with any cancellation or refund.

Cancellations of Courses
It is never our intention to cancel a course but sufficient enrollment must be met in order to present any course. Apex Retreat Seminars reserves the right to cancel any course due to insufficient enrollment. In the case of a course cancellation, you will be notified by phone, e-mail, or mail of the cancellation 15 days prior to the scheduled class date and a full refund will be issued within 30 days.  If it is necessary for ARS to cancel a class, the student may choose to receive a refund or a class credit for the amount of tuition paid. Receive a full refund 14 days prior to the class start date. If a student needs to cancel registration for classes: Contact Apex Retreat Seminars via email (info@apexretreatseminars.com) or phone call 919-297-8445. Only email or phone requests received at least 30 days prior to class date will be considered. Cancellation less than 30 days prior to class date – no refund will given, only possible credit toward a future class. If you cancel your registration at least 30 days prior to the class, you’ll receive a full refund less a $15 processing fee. Credit must be used within 12 months of original registration and payment date. No-shows will not receive a refund.

Class Locations

From time to time it is necessary to change a class location. Should this occur, we will provide you with as much advance notice as possible. We accept no responsibility for costs associated with the location change.

Credentials

Apex Retreat Seminars is an education company that provides continuing education services primarily, but not limited to massage therapists  and spa professionals located in the United States. All classes offered are approved by the NCBTMB for national hours. Each state's board has its own requirements. It is the student's responsibility to be aware of and follow the rules of their governing board. Nationwide CE Requirements map: https://www.ncbtmb.org/nationwide-ce-requirements-map/

Student Records

At Apex Retreat Seminars, we are committed to maintaining high standards in record-keeping and certification for our students. Upon successful completion of each class, students receive a certificate of completion, provided as a PDF or printed document at the discretion of the instructor.

Please note:

• Record-Keeping: It is the student's responsibility to maintain their records, including certificates of completion.
• Certificate Replacement: If an electronic certificate is misplaced, a new copy will be issued within seven business days upon request. However, last-minute replacement requests (such as those made close to renewal deadlines) cannot be guaranteed.
• Compliance with Licensing Boards: Students are responsible for uploading their files in compliance with their respective massage therapy board requirements. Apex Retreat Seminars does not offer graphic design services, and any file size adjustments or formatting must be done by the student.

Agreement to honor copyright material and all intellectual property owned by and Apex Retreat Seminars.

The author has made an effort to ensure the information in our manuals and workshops are accurate. The author(s) will not be held liable for any damages due to the instruction or information contained within. Please note that our program material may be for your own personal learning use only and may not be distributed, shared, copied, edited, sold or reused in any other way. This includes manuals (print or electronic), PDFS, videos or other material provided in training.

With your completion of all certification requirements you may use the name of the certification in your practice and advertise yourself as certified and such. However you may not otherwise make commercial use of the trademark names of any programs, such as using a program title in the name of your business.

You must abide by all city, state or Province laws that govern you right to practice hands on massage for Bodywork therapy. You must work within the scope of your practice.

The techniques that you are learning and materials that you were given may be used in your practice as authorized by Apex Retreat Seminars. However you acknowledge that such techniques and materials are the copyright property of Apex Retreat Seminars absent special written authorization by a certified instructor of Apex Retreat Seminars you are forbidden from incorporating such techniques and materials into a continuing education or other such programs.

Students may enter into an agreement to teach classes to non-competing groups, such as hospice, Community classes, and other non CE courses and receive written permission to use and teach the methods of each course completed by Apex Retreat seminars.