Policies and Procedures

Live class size is limited and may fill up. Please register as soon as you can to guarantee a spot. All courses, whether live or virtual, require payment in full to reserve your space. Payments must be made by credit card through our online registration system. If you are unable to pay by credit card, please call 919-592-4922 to discuss other options. All returned checks will be subject to a $25.00 fee. An administrative fee of $25.00 will be retained with any cancellation or refund. If you choose to cancel your attendance in a course, we must be notified 10 days prior to the course in order for you to receive a refund of the amount you paid minus the $25.00 administrative fee. If you are forced to cancel due to an emergency, we may allow a transfer of your deposit or payment to another class offered by Apex Retreat Seminars at our discretion. All no-shows are non-refundable.
If you require a replacement copy of your CE certificate, the fee is $10.00. Please allow 5-7 business days to receive your replacement certificate. Email info@apexretreat.com to request a copy of your CE certificate. You MUST include your license number, the month and year along with the name of the class you took. Once we have verified your attendance in the class an invoice will be emailed to you and upon payment of the invoice your CE certificate copy will be emailed to you. If you require a printed version be mailed to you please include that along with your address in the email to Fernanda.

To pay by check, please mail it Apex Retreat Seminars, 309 S. Elm St. Apex, NC 27502. Please include your name, the name of the CE class, and the date of the CE class, so that we can find your information.

Cancellations of Courses
It is never our intention to cancel a course but sufficient enrollment must be met in order to present any course. Apex Retreat Seminars reserves the right to cancel any course due to insufficient enrollment. In the case of a course cancellation, you will be notified by phone, e-mail, or mail of the cancellation 10 days prior to the scheduled class date and a full refund will be issued within 30 days.

Apex Retreat Seminar
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